As a seasoned Manager, Senior Telecommunications Engineer, IVR Developer, and Scrum Master with 13+ years expertise, I possess a blend of business acumen and technical skills, excelling in managing high-value accounts and cross-functional projects. Skilled in Agile and Waterfall methodologies, I drive seamless system migrations and transformative communication systems. I thrive in improving client relationships by understanding their challenges and providing solutions for better decision-making. My leadership, innovation, and collaborative approach empower teams, driving efficiency and delivering IT solutions that elevate customer experience. Proactively identifying issues for resolution, I facilitate continuous improvement and exceptional outcomes. My ultimate goal is to craft value for stakeholders, and positively impact team performance and satisfaction.

LinkedIn: https://www.linkedin.com/in/barnes-cory/